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Auto Insurance Annoyance

October 12th, 2007 at 06:48 am

I have my auto insurance set up on auto pay. It's one of those set it and forget it sort of things. Every once in a while, their system hiccups. They say I must have logged into the web site and changed my bank account information. I say, no I didn't because it just works so I don't bother even logging into their website. I'm sure they have logs that could verify that. Ugh.

I noticed it last night when balancing my bank account. Usually I'm more on top of it, and would notice it when it didn't clear after a couple days past the due date. But with the new job I've been distracted.

I called my agent, last time I got a letter from her asking why I didn't tell her I'd canceled my policy (non-payment is an automatic cancellation) and she got it all straightened out for me. This time it looks like I noticed it first. That or she figured it was the same as last time and has been trying to straighten it out before telling me it was broke. Either way....I'm annoyed at the actual company. My agent is independent, meaning she represents many companies. Unfortunately she isn't close so if I were to change companies I wouldn't have time to go over and sign new paperwork.

Hopefully she'll call back today with good news (ie that it's been fixed).

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